Return Policy
Return & Refund Policy
We want you to love every product you receive from Aphrodite'K. If for any reason you're not completely satisfied, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and unopened
- In its original packaging
- In the same condition as when you received it
For hygiene reasons, we are unable to accept returns on opened or used skincare products unless they are faulty or damaged.
How to Request a Return
To start a return, please contact us at hello@aphroditek.store with:
- Your order number
- The item(s) you wish to return
- The reason for your return
We will respond within 1–2 business days with return instructions. Please do not send items back without contacting us first.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that original shipping costs are non-refundable unless the return is due to our error or a faulty product.
Damaged or Faulty Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with a photo of the damage. We will arrange a replacement or full refund at no extra cost to you.
Non-Returnable Items
- Opened or used products (unless faulty)
- Gift cards
- Items marked as final sale
Questions?
If you have any questions about our return policy, please don't hesitate to contact us.